Frequently Asked Questions
Do you claim directly from medical aid?
Yes. Jackie Mosselson Physiotherapy claims directly from most major South African medical aids.
If your medical aid requires upfront payment, you will be provided with the necessary documentation to submit for reimbursement.
Please bring your medical aid details to your appointment.
Do I need a doctor’s referral to see a physiotherapist?
No referral is required to book an appointment.
Physiotherapists in South Africa are first-contact practitioners, which means patients can consult a physiotherapist directly for assessment and treatment of musculoskeletal conditions, sports injuries or post-operative rehabilitation.
However, some medical aid plans may require a referral for reimbursement, so it is advisable to confirm with your provider beforehand.
What conditions does Jackie Mosselson Sandton Physio treat?
Jackie Mosselson is a musculoskeletal physiotherapist in Sandton who treats a wide range of conditions affecting the joints, muscles and nerves.
Common conditions treated include:
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Lower back pain and stiffness
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Neck pain and posture-related headaches
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Shoulder pain and rotator cuff injuries
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TMJ (jaw) pain and dysfunction
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Orofacial pain
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Bell’s palsy (facial neuritis)
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Vertigo and dizziness related to the neck
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Ankle sprains and sports injuries
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Achilles tendinitis and plantar fasciitis
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Hand and foot injuries
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Post-operative rehabilitation following knee or hip replacement
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Post-dental surgery physiotherapy
What can I expect at my first physiotherapy appointment?
Your first appointment includes a detailed assessment to understand your symptoms, medical history and functional limitations.
This usually involves:
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Discussion of your symptoms and goals
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Movement and biomechanical assessment
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Identification of contributing factors
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Hands-on treatment where appropriate
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Advice and exercises to support recovery
You will leave with a clear understanding of your condition and a personalised treatment plan.
How many physiotherapy sessions will I need?
The number of sessions required depends on the type and severity of the condition.
Acute injuries may improve within a few treatments, while chronic conditions or post-operative rehabilitation may require a structured programme over several weeks.
After the initial assessment, Jackie will discuss a recommended treatment plan and expected recovery timeline.
What makes Jackie Mosselson Physiotherapy different?
Jackie Mosselson has over 20 years of clinical experience and holds a master’s degree in Orthopaedic Manipulative Therapy (OMT), an advanced qualification in musculoskeletal physiotherapy.
Treatment focuses on:
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Evidence-based physiotherapy
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Hands-on manual therapy
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Individualised rehabilitation programmes
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Movement correction strategies
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Long-term injury prevention
The goal is not only to relieve pain but to restore optimal movement and function.
Do you treat sports injuries?
Yes. Physiotherapy treatment for sports injuries focuses on restoring strength, improving movement patterns and supporting a safe return to activity.
Common sports injuries treated include ankle sprains, Achilles tendinitis, plantar fasciitis and muscle or joint injuries related to exercise and training.
Can physiotherapy help with TMJ or jaw pain?
Yes. TMJ physiotherapy focuses on restoring normal jaw movement, reducing muscle tension and addressing contributing factors such as posture and neck dysfunction.
Treatment may include manual therapy, muscle release techniques, neuromuscular retraining and guided exercises.
Is physiotherapy painful?
Physiotherapy treatment is generally not painful, although some techniques may cause mild temporary discomfort when working on tight or irritated tissues.
Treatment is always adjusted to the patient’s tolerance and comfort level.
The aim is to reduce pain and improve movement safely.
Where is the practice located?
Jackie Mosselson Physiotherapy is conveniently located in Sandton, making it easily accessible for professionals and residents in the surrounding areas.
If you need directions or parking information, please visit the Contact page or get in touch with the practice.
Book a Physiotherapy Appointment in Sandton
If you have further questions or would like to schedule an assessment, don’t hesitate to get in touch with Jackie Mosselson Physiotherapy in Sandton.
Early assessment and treatment can significantly improve recovery outcomes.